147G Đội Cung, Bình Thới Ward, Ho Chi Minh CityOpen 8:00 – 21:000948 229 922

FAQ · Questions & answers

Frequently asked
questions

What clients often ask before their first suit at Platino: our consultations, fittings, fabrics, wedding suits and aftercare.

N° 01

Platino & consultation

What does Platino specialize in?

Suits, blazers, shirts, trousers, tuxedos, wedding attire and men's accessories. Every choice is advised according to your build, purpose and personal style.

I've never worn a suit. Can Platino guide me from the beginning?

Yes. Your consultant starts with the occasion, your profession, build, style, the clothes you already own and your budget. Platino then proposes no more than three options, with one clearly recommended.

Why does Platino propose no more than three options?

Too many choices make deciding harder. Platino filters in advance by need, build, color, style and budget, and only presents the options truly worth considering.

Does Platino offer complete outfit advice?

Yes. A full consultation can cover everything from the suit or blazer to the shirt, trousers, shoes, tie, pocket square and accessories. The goal is a cohesive look you will actually wear — not selling as much as possible.

Do I need to book in advance?

We recommend booking if you need an in-depth consultation, measurements, a fitting, a wedding suit, or want to see a wide selection of fabrics. Booking lets Platino dedicate our full attention to you. Book a consultation

N° 02

Tailoring & fitting

Should I choose made-to-measure or ready-to-wear?

Ready-to-wear works when you need something quickly and your build is close to standard sizing. Made-to-measure is right when you want to perfect the shoulders, jacket length, sleeves, waist, trousers and overall proportion. Platino advises on your real needs and never assumes you must go made-to-measure.

I don't have a standard build. Can I still look good in a suit?

Yes. Tailoring doesn't require a particular body type. The right shoulder line, jacket length, button position, lapel width, rise and trouser width bring balance and a natural look.

Which measurements does Platino take?

Depending on the garment: shoulders, chest, waist, stomach, seat, jacket length, sleeve length, bicep, trouser waist, thigh, knee, hem and trouser length. Beyond the numbers, your consultant also observes your posture, shoulder balance and body characteristics. See our 4-step process

Why do I need a fitting if my measurements are already taken?

Measurements are the foundation, but a body is more than numbers. A fitting directly checks the shoulders, collar, chest, waist, sleeves, trousers, front-to-back balance and freedom of movement, so the garment looks right standing and feels comfortable sitting and moving. Fitting Standard

How many fittings does a made-to-measure suit need?

It depends on the garment and the adjustments required. Some clients need just one fitting and minor refinements; others need more to achieve the best proportion. Platino prioritizes the quality of each fitting over limiting the number of adjustments.

N° 03

Timing & pricing

How far ahead should I order a suit?

The earlier the better, especially for wedding suits, tuxedos, event attire or orders that need several fittings. When taking your order, Platino confirms a clear schedule — Measuring → Fitting → Adjustment → Delivery — around the date you need to wear it.

What if I need a suit urgently?

Your consultant will check the time remaining, the type of garment, fabric availability and fitting feasibility before confirming a plan. Platino would rather deliver to standard than promise an unrealistic deadline.

What determines the price of a suit?

Mainly the mill and fabric line, the configuration (two-piece, three-piece, jacket or trousers only), the level of personalization and how urgently you need it. See price ranges and production times

N° 04

Fabrics & cloth

Is 100% wool hot to wear?

Not necessarily. Warmth or breathability also depends on fabric weight, weave, air permeability, jacket construction and canvassing. Some lightweight, high-twist or tropical wools are ideal for hot climates.

Is Super 150’s better than Super 110’s?

You can't judge by the Super number alone; it mainly reflects how fine the yarn is. Finer yarns are usually softer, but men who wear suits often may be better served by a more durable, stable cloth. Platino prioritizes suitability for how you'll use it.

How do I know which fabric suits me?

Platino weighs five factors: purpose, how often you'll wear it, climate, style and budget. A client who wears a suit every week has different criteria from one who needs a special suit for his wedding.

Which fabric mills does Platino carry?

Our mills and collections change over time. Your consultant recommends based on budget, purpose, season, color, composition and how much wear it will get. Platino chooses the right cloth for your needs before talking brand names.

N° 05

Style & coordination

What color should my first suit be?

For most clients, navy or charcoal grey is the best foundation: easy to pair with shirts, right for work, versatile across occasions, timeless and easy to match with shoes. The final choice still depends on your profession, age and current wardrobe.

Is a black suit the best choice for work?

Not necessarily. A black suit is highly formal and suits certain specific occasions. For everyday business settings, navy or charcoal is usually more versatile and easier to style.

What is the difference between a notch lapel and a peak lapel?

The notch lapel is classic and versatile, ideal for business suits and a first suit. The peak lapel (with points angled upward) is bolder and more formal, suited to double-breasted, wedding and formal suits.

How long should suit trousers be?

There are three levels: No Break (almost no fold on the shoe), Slight Break (one gentle fold) and Full Break (a clear fold). Platino usually recommends a Slight Break or close to No Break for a modern business look.

How should I button my suit jacket?

On a two-button jacket: fasten the top button when standing and never the bottom. Unbutton the jacket when you sit.

What color shoes go with a suit?

Navy pairs with black, dark brown or burgundy shoes. Grey works with black, brown or burgundy depending on the shade. For very formal occasions, black shoes are the safest choice.

N° 06

Wedding suits

How should a wedding suit differ from an office suit?

A wedding suit can raise the formality through fabric, color, a peak lapel, waistcoat, jacket construction, accessories and the choice of shirt and shoes. Even so, Platino makes sure the groom looks natural — never overwhelmed by his outfit.

Can I wear my wedding suit again after the wedding?

Yes, if it is designed with versatility in mind from the start. A refined navy or charcoal suit can go on to serve you at work, events, parties and important meetings. Mention this right at the consultation.

How does a tuxedo differ from a regular suit?

A tuxedo is for formal or black-tie occasions, typically with satin or grosgrain facings, a peak lapel or shawl collar, a tuxedo shirt and bow tie. A tuxedo is not simply a black suit.

N° 07

Aftercare

Does Platino keep clients' measurements on file?

Yes. Platino keeps your measurements, fit preference, fabric codes, garment configuration and post-fitting adjustments for your next order. If you return after a long time or your build has changed, we recommend re-checking your measurements.

What if the garment doesn't fit well after I receive it?

Contact Platino to have it re-checked in person on your body. The garment is assessed at one of three levels — PASS, ADJUST or RE-FIT — before we recommend the right solution for its actual condition. Aftercare service

Can a made-to-measure garment be exchanged for another style?

Because it is made to your measurements, build, fabric and configuration, a made-to-measure garment usually cannot be exchanged for another style like ready-to-wear. When there is a fitting or technical issue, Platino prioritizes inspecting it, identifying the cause, altering it and re-fitting.

What does Platino's warranty cover?

Issues with tailoring and finishing such as seams, buttons, buttonholes and lining, within the policy in effect at the time of purchase. Cases caused by significant body changes, use or cleaning contrary to care instructions, accidents, or alterations made elsewhere may not be covered free of charge.

My build has changed over time. Can the garment be altered?

In many cases, yes, depending on the area to adjust, the seam allowance and the garment's construction. The jacket waist, trouser waist or length are usually easier to adjust than the shoulders. Platino needs to see it in person before confirming.

How should I clean and care for my suit?

Don't dry-clean after every wear. Hang the jacket on a suitable hanger, let it rest in a well-ventilated place, brush it lightly when needed and only dry-clean when truly necessary. If you wear suits often, rotate several so the wool has time to recover.

Ask Platino directly

Every man has his own question.

A consultation at the showroom will answer what can't all be written here, based on your own build and needs.